How to Delete Your Account – Spekter App
Last updated: February 2026
Tirrell respects your right to informational self-determination, as provided by the Brazilian General Data Protection Law (LGPD). If you wish to close your account on the Spekter app, below you will find the necessary instructions so the process can be carried out in a simple, secure, and transparent manner.
How to delete your account
To delete your account directly through the Spekter app, follow the steps below:
Open the app and log in with your credentials (email and password).
On the bottom navigation bar of the app, tap the Profile icon (person icon), located on the right side.
Scroll to the bottom of the profile screen. At the footer of the page, you will find the "Excluir minha conta" link. Tap it to start the deletion process.
A confirmation modal will appear. To proceed with the permanent deletion of your account, tap the "Deletar" button. If you wish to cancel the operation, tap "Cancelar".
Deletar minha conta
Tem certeza que deseja deletar sua conta? Essa ação é irreversível.
Important: Account deletion is an irreversible action. After confirmation, it will not be possible to recover the data associated with your account.
What happens when you delete your account
When you request the deletion of your account on the Spekter app, the following data will be permanently removed from our systems:
- Registration data: email, login, and password associated with your account.
- Facial images: all photos captured for biometric validation purposes will be deleted.
- Documents: document images submitted for document analysis will be removed.
- Test history: records of verifications performed on the platform will be deleted.
Legal retention: In compliance with the LGPD and other applicable legislation, certain data may be retained for the period necessary to fulfill legal or regulatory obligations, including auditing, fraud prevention, and defense in judicial or administrative proceedings. This data will be kept securely and will not be used for any other purposes.
Deletion timeframe
After confirming the deletion request, your personal data will be removed from our systems within 30 (thirty) business days. During this period, your account will be inactive and you will not be able to access the app's services.
If you change your mind during the processing period, please contact us through the channels listed below to check the possibility of canceling the request.
Request deletion via email
If you prefer, you can also request the deletion of your account directly from our Data Protection Officer (DPO). To do so, send an email to the address below with the following information:
- Your full name;
- The email registered on the Spekter app;
- The request for account and personal data deletion.
Email for requests: dpo@spekter.com.br
The Spekter team is committed to responding to your request within a reasonable timeframe, in compliance with applicable legislation.
Questions and contact
If you have any questions about the account deletion process or about the handling of your personal data, please contact our Data Protection Officer (DPO):
DPO Name: Juliana Gomes Pinto Borges
Email: dpo@spekter.com.br
We are available to clarify any questions related to the privacy and protection of your personal data.